Trust and Institutions

Bachmann, Reinhard and Inkpen, Andrew C. (December 2007) Trust and Institutions. IHS Sociological Series 84

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Abstract: This paper deals with the role of institutions in the development of trust among individual actors (managers), among collective actors (firms), and between individual and collective actors. We review various strands of literature on organizational trust and examine the assumptions made about how trust building processes are influenced by institutional arrangements. Building on this discussion, we develop a perspective on the interrelationship between trust and institutions. We examinefour situations where the influence of institutions can be conducive to building trust in business relationships: in the early stages of the development of a trust-based relationship; when institutions are relatively strong; when trust needs to be established swiftly; and when the transaction is idiosyncratic rather than based on routine behavior.;

Item Type: IHS Series
Keywords: 'Institutionen' 'Vertrauen' 'Interorganisationale Beziehungen' 'Wirtschaftssysteme' 'Neo-instutionalistischer Ansatz' 'Institutions' 'Trust' 'Interorganizational relations' 'Business systems' 'Neo-institutionalist approach'
Status: Published
Date Deposited: 26 Sep 2014 10:38
Last Modified: 22 Jul 2017 17:50
URI: http://irihs.ihs.ac.at/id/eprint/1813

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